Is Cost The Only Reason Patients Delay Surgery?
738 patients reported 5 main concerns around joint replacement
• Trust — Can I trust this surgeon, clinic, and recommendation?
• Recovery — Can I handle rehab, pain, mobility limits, and help at home?
• Cost — What will insurance cover, and what will I pay?
• Outcome — Will surgery actually improve my pain, function, and quality of life?
• Timing — Is now the right time, or can I safely wait?
After surgery recommendation, Patients Still Google For Answers
• What if knee replacement does not fix my pain?
• How painful is knee replacement recovery?
• When can I drive, work, or walk normally again after joint replacement?
• Will I be able to kneel, squat, or stay active after knee replacement?
Patient hesitation is predictable from google search data.
Below are examples of Google searches patients may make based on their concerns or fears.
01.
Finding a Trustworthy Surgeon
• how to choose a knee replacement surgeon
• should I get a second opinion before knee replacement
• is my doctor pushing knee replacement too soon
• knee replacement surgeon reviews
02.
Knowing What Recovery Will Require
• how painful is knee replacement recovery
• how much help will I need after knee replacement
• when can I walk after knee replacement
• when can I return to work after knee replacement
• how hard is physical therapy after knee replacement
03.
Understanding the Cost Of Surgery & Recovery
• knee replacement cost with insurance
• out of pocket cost for hip replacement
• cost of physical therapy after knee replacement
• hidden costs of knee replacement surgery
• how long off work after knee replacement
04.
Deciding Whether to Wait or Proceed
• what happens if I delay knee replacement
• how long can I delay knee replacement
• can I avoid knee replacement
• should I wait until knee pain is unbearable
• risks of delaying knee replacement
05.
Learning The Impact Of surgery On Their Life
• is knee replacement worth it
• will knee replacement improve my quality of life
• what can you not do after knee replacement
• can I kneel after knee replacement
• what if knee replacement does not work
The clinic with the best answers starts building trust.
Fear-based searches often lead to clinic articles and surgeon-approved education pages.If that page gives a clearer answer than your practice does, it can become the patient’s first reason to trust another clinic.
How Did 251 Joint Replacement Patients Choose Their Surgeon?
They looked for physician quality, outcomes, and manner. But useful comparison information was hard to find.
01.
Only 46% found useful information to compare surgeon outcomes.
Patients cared about physician quality and results, but most could not easily compare surgeon outcomes.
02.
Only 47% found useful information to compare hospitals.
Patients were also trying to judge where to have surgery, but useful hospital comparison information was limited.
Stop Losing Hesitant Patients to Clinics With Better Answers
Get 3 articles that answer the concerns keeping hesitant patients searching elsewhere: waiting too long, painful recovery, and whether surgery is truly necessary.
Re-Enage Your Patients With Clinically Careful Education
Get 3 ready-to-use articles designed to inform your patients without pressuring them or overpromising outcomes.
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